Frequently Asked Questions
We manufacture most of our rings and have a large inventory of sizes, so your ring usually ships within 1 to 48 hours of placing your order. Express shipments are mailed out weekdays. Ground shipments go out weekdays and Saturdays.
This all depends on the shipping method that you choose. Priority Mail shipping is through the US Postal service and usually takes 2-5 business days. Express Mail is also through the US Postal service and usually takes 1 - 2 business days after you order. Please note that our shipping department is closed on Sundays and Mondays.
Priority Mail is free for any order over $100.00, otherwise it is $6.95, Express Mail $14.95. Please call for shipping charges outside the U.S.
The CCID # can be found on the back of the credit card, either a 3 or 4 digit number depending on the credit card you are using.
You can send the ring back to the following address:
Purityrings.com - Foothills Design Group, Inc.
11803 Kingston Pike, Suite #227
Knoxville, TN 37934
800-600-1458
Make sure to include a note stating what size you need the ring to be, the order receipt, and a check for $6.95 for shipping back to you.
Yes - we do offer a 10% discount for orders of 10 rings or more. To place a group order please either fax your order to 1-800-946-5350 or call one of our sales associates at 1-800-600-1458. Orders can be for different style rings / necklaces and different metal choices and the discount applies as long as the total order is for 10 or more items.
We believe that purity is a long term commitment and hence we manufacture and sell only the highest quality rings. Our rings are made of either anti-tarnish sterling silver or solid 14KT yellow or white gold. Our diamonds and gemstones are all very nice quality. This is a ring that we pray will last not only until you get married, but we hope that you will pass it on to the next generation someday and ask them to make the same commitment to purity that you made. We work diligently to offer you the best quality rings at the lowest possible prices.
If you are not completely satisfied with your purchase, you may return your item within 30 days for a refund of your purchase price (not including shipping) or you may exchange it for a different style. Exchanges are also made for 30 days.