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Policies

POLICIES 

Purity Ring Size Exchanges (for rings that have NOT been worn) 

Purity rings that have NOT been worn that need to be exchanged for a different size can be sent to us at:

PurityRings.com 
PO Box 22071
Knoxville, TN 37933

Please include (1) the purity ring, (2) a copy of the packing list / invoice (3) mention of the new size that you need and (4) a check for $6.95 to cover shipping, handling & insurance.  Turn around time is usually one to two days.

 

Purity Ring Sizing (for rings that HAVE been worn) 

Since our jewelers are very familiar with our products, we highly recommend that you send your purity ring back to us should it need to be re-sized as opposed to bringing to another jeweler.  While there are many component jewelers in the industry, we cannot vouch for the skills of other jewelers so we encourage you to send your purity ring sizing needs directly to us.   

Purity rings that HAVE been worn that need to be re-sized can be sent to us at:

PurityRings.com 
PO Box 22071
Knoxville, TN 37933

Please include (1) the purity ring, (2) a copy of the packing list / invoice (3) mention of the new size that you need and (4) a check for $19.95 to cover sizing, shipping, handling & insurance. Purity rings will be professionally sized and hand polished to look new by our master jewelers.  Turn around time is usually one to two days. 

Return Policy

 

  • Online purchases may be returned within 30 days of purchase. Items must be returned in new and unworn condition, packaged in original gift box. Please include a copy of the packing list or invoice.
  • A refund of the price, and any applicable taxes, will be issued in the original form of payment used to purchase the item.
  • Shipping costs are not refunded.
  • A Return Authorization (RA) should be on the outside of the box.  Return Authorizations (RA) can be acquired by emailing us at PurityRings@gmail.com  

      Instructions

  • Please send the item back with original packaging.
  • Pack the item carefully so it does not get damaged during shipping.
  • Please do not forget to include a copy of the packing slip. We will not be able to process your return without it.
  • Send returns to: 

PurityRings.com F.D.G. 
PO Box 22071
Knoxville, TN 37933

 

DISCLOSURES -

Blue and Yellow Diamonds are color enhanced.  Pink Diamonds are either color enhanced or color treated (treated is a coating process).  These processes are guaranteed for life, so if you have any issues, we will gladly replace the stones.